Refund & Return Policy

Effective Date: 06/08/2026

At Cart Monde, your satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help. Please review our Refund & Return Policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in the original packaging.

• Include all accessories, manuals, and any promotional items received with the product.

• Be accompanied by proof of purchase or your order confirmation.

Non-Returnable Items

The following items cannot be returned unless they are defective or damaged upon arrival:

• Gift cards

• Clearance or final sale items

• Personalized or customized products

• Perishable goods

• Personal care items that have been opened or used

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Return Shipping

• If the return is due to a damaged, defective, or incorrect item, Cart Monde will cover the return shipping costs.

• For returns due to a change of mind or other customer-related reasons, the customer is responsible for the return shipping costs unless otherwise required by law.

Exchanges

If you would like to exchange an item for the same product due to damage or a manufacturing defect, please contact our customer support team. We will be happy to assist you.

Order Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined in this policy.

Contact Us

Email: glowlinq.store@gmail.com

If you have any questions about returns, refunds, or exchanges, please contact us through our Contact Us page. Our support team is always happy to help.

Thank you for choosing Cart Monde. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.

If you're using Shopify, this policy is well-suited for a general store selling a variety of accessories and everyday products. Adjust the return window or exclusions as needed to match your business practices.